ONLINE MONITORING SOLUTION
Monitor millions of web sources (social media, blogs, news networks, articles, reviews, forums, portals, etc.) and track what people are saying about your brand.
A major source of information for the product development cross-functional team, customer service, and lead generation.
ONLINE SOCIAL CONVERSATION
Monitor the conversions of companies, brands, and individuals on social media with its associated analytics based on strength, sentiment, passion, and reach metrics.
You will never miss out on any mention of the organization, brand, and individual. Get to know who is talking about you real-time and engage them
COMPETITOR ONLINE SOCIAL CONVERSATION
- Get to know what the competitors are doing online. Track brand mentions – positive, negative and neutral, key product phrases, marketing tactics, new product launch, and customer complaints.
- BUSINESS INSIGHTS
- SENTIMENT ANALYSIS
- COMPETITOR ANALYSIS
- TRACK KEYWORD
- CUSTOMER CARE
- SOCIAL MEDIA ANALYTICS